Berlin General Storage Logo
856-767-9099 star 399 Cooper Road, West Berlin, NJ 08091
Pack it, Ship It, Store It
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Frequently Asked Questions

Q: What type of security is provided at the storage facility?

We provide 24/7 video surveillance at our storage facility. Also, as an additional level of security we have a gated access entrance and on-site management.

Q: Is the storage facility climate controlled?
Yes, Berlin General Storage offers climate controlled storage units to protect your valuables.

Q: Are locks provided for storage lockers?
Quality locks are available for sale. This is yet another level of security to ensure only authorized individuals have access to your storage unit.

Q: What are the hours that I may access my self-storage unit?
For your convenience, you may access your storage unit or drive-up between 7:00 AM - 9:00 PM, 7 days a week.

Q: Who can access my storage locker?
Yourself and those you have authorized to have access to the rental unit.

Q: Do you have a moving truck?
Yes, we can assist you with reserving a truck

Q: Do you provide packing supplies?
Yes, at our retail area there are a variety of packing and storage supplies for sale.

Q: Do you provide P.O. Boxes?
Yes, we provide P.O. boxes available for monthly rental. Utilizing a P.O. box is a great convenience whether you are a small business, in the process of moving or simply desire greater privacy and security for your mail.

Q: Is there moving equipment I can use to move boxes and other items into my storage unit?
For your convenience, we provide dollies and hand trucks available throughout the storage facility.

Q: Is this an elevator at the storage facility?
Yes, our three level storage facility is equipped with two elevators.

Q: What is needed to rent a storage locker?
Renting a storage locker is as simple as providing a valid driver’s license or another form of acceptable identification. Payment may be made in person, by mail or by credit card.

Q: Do you offer a referral incentive?
That’s the biggest compliment you can give us. If you refer a friend to our facility, we are happy to pay you a referral fee. Please speak with one our storage professionals for details.

Q: Do you hold storage locker auctions?
Yes, throughout the year we do hold storage locker auctions. We advertise our up-coming storage auctions in the local newspapers .You are always welcomed to call us to find out when the next storage auction is scheduled.